PyramidG2 System Tools

PyramidG2 includes a powerful suite system tools—APIs, custom reporting, audit logs and more—to maximise productivity and security.

Book A Free Consultation

Systems tools provide:

API Toolkit

Seamlessly integrate PyramidG2 with other systems, including being able to read and write data (according to permissions settings)

Custom Reporting

Every module includes the OmniPrint custom report editor, enabling you to build bespoke reports.

Account Management

Set-up your own user hierarchy and roles, granting your team system permissions where they need it, ensuring data remains safe and controlled.

Full Audit

Every action in PyramidG2 is fully logged, giving management a complete audit trail to monitor activity, resolve issues, and ensure accountability

What is PyramidG2 System Tools?

At the heart of PyramidG2 lies a powerful suite of system tools that underpin every module and workflow across the platform. These tools provide the essential foundation for day-to-day operations, ensuring that housing providers not only have the functionality they need to manage rents, repairs, finances, and support, but also the confidence that the system is secure, auditable, and adaptable to their unique requirements.

The System Tools extend across the entire application, giving staff and managers greater visibility, control, and flexibility. From managing user accounts and permissions, to generating custom reports, to monitoring automated workflows and audit logs, they are designed to keep your teams productive and compliant. Every action taken in the system can be traced, every deadline surfaced, and every user restricted to the data they are authorised to see—delivering accountability and peace of mind.

Beyond day-to-day management, PyramidG2’s system tools also enable long-term adaptability. With a built-in custom report generator, seamless API integrations, GDPR compliance features, and weekly software updates, the system evolves with your organisation and the wider social housing sector. Whether it’s integrating with external solutions, tailoring outputs to your reporting needs, or keeping pace with legislation, PyramidG2’s system tools ensure your housing management platform remains future-proof. Features include:

User Management
User messages and worktray
Custom report generator
API Toolkit
GDPR Tools
System Audit Log
Regular Updates

User Management

PyramidG2’s User Management tools ensure secure and controlled access to your housing management system. Each account is protected with industry-standard security measures, including username, password, and two-factor authentication (2FA), giving providers confidence that sensitive tenant and organisational data remains protected.

Management teams can define roles within the system, assigning specific read, create, edit, and delete permissions for each program. This allows staff to only view and update the information relevant to their role—for example, support staff may be granted access to sensitive tenant information, while housing officers are restricted to rent processing and property details. By segmenting permissions in this way, organisations can maintain both security and efficiency across departments.

To support implementation, an OmniLedger account manager works directly with each organisation to design a permissions structure that reflects their hierarchy and operational requirements. This flexibility ensures user management adapts seamlessly to any organisational setup, while giving managers full control over who can access what data.

User Messages and Worktray

PyramidG2 includes built-in tools to keep staff on top of their workload with timely notifications and clear task management. User Messages function like an internal inbox, delivering automated workflow alerts for events such as report completions, data validation errors, repair order updates, and other triggers based on a change in data. These messages provide a detailed focus on specific jobs that need attention, helping staff respond quickly and accurately.

The Worktray complements this by presenting an at-a-glance grid of all their outstanding tasks across the system. From upcoming review dates and authorisations for invoices to client actions and overdue deadlines, the Worktray consolidates everything in one place. Together, these tools ensure users never miss critical actions, improve accountability, and streamline daily workflows across the organisation.

Custom Report Generator

PyramidG2 includes a powerful Custom Report Generator (OmniPrint) available across all modules, giving users the flexibility to design reports that go beyond the standard templates. Reports can draw on data from multiple modules (where relevant), with users able to select specific columns, create custom calculations, apply sorting rules, and even highlight rows based on defined criteria. There’s no limit to the number of reports that can be created, and access credentials can be customised for added control.

Reports can be viewed directly within PyramidG2’s interactive grids—benefiting from all the system’s filtering, grouping, and exporting functionality—or output in a variety of formats (PDF, CSV, XLS etc.). They can also be scheduled to run automatically and saved to a chosen location, making it easy to integrate with third-party tools such as PowerBI for advanced dashboarding and analysis. This ensures every organisation has the insights they need, when they need them.

API Toolkit

PyramidG2 includes a suite of built-in APIs that allow approved third-party applications to seamlessly connect with your housing management data. Unlike many other systems on the market, PyramidG2 APIs support the full range of operations—read, write, create, and delete—all controlled by your organisation’s permissions. This gives providers complete flexibility to integrate with the tools they prefer, without being tied to proprietary add-ons or limited to “read-only” connections.

Access is always governed by PyramidG2’s user management controls, ensuring third-party systems can only interact with the specific data they are authorised to use. Built to industry standards, the API toolkit provides reliable, secure, and real-time data sharing that eliminates duplication, reduces admin, and removes the need for costly workarounds.

By enabling open integration, PyramidG2 helps housing providers build a connected digital ecosystem around a single source of truth. Whether linking to finance platforms, business intelligence tools, or tenant engagement systems, the API toolkit ensures you remain in control of your data while gaining the freedom to work with the solutions that best meet your needs.

GDPR Tools

PyramidG2 includes built-in GDPR Tools to help housing providers comply with UK data protection regulations. The feature allows users to securely redact an individual’s personal information across every module where their data may appear—for example, where the same person exists as a tenant, support client, or rechargeable sales ledger customer. This ensures a complete, system-wide approach to data removal and provides peace of mind that GDPR obligations are being met.

Given the importance and destructive nature of this process, GDPR Tools are fully protected by PyramidG2’s user access controls. Only authorised staff can carry out redactions, reducing the risk of accidental data loss while maintaining full compliance with regulatory requirements.

System Audit Log

The PyramidG2 System Audit runs continuously in the background, automatically recording every action that takes place across the system—including all the microtransactions that sit behind a single task. This creates a complete, transparent record of activity that can be interrogated at any time through PyramidG2’s audit log grids.

With this level of detail, managers can trace back exactly what was done, when, and by whom, providing clarity when investigating errors, disputes, or compliance issues. The audit trail also strengthens accountability across teams, reduces the risk of unauthorised changes going unnoticed, and supports organisations in meeting regulatory or governance requirements.

By giving providers a reliable and tamper-proof record of events, PyramidG2 ensures management always has the visibility needed to safeguard data integrity, resolve issues quickly, and maintain confidence in system-wide operations.

Regular Updates

PyramidG2 is continually evolving, with weekly software updates that deliver new features, enhancements, and fixes. Many of these improvements are driven directly by customer feedback, ensuring the system develops in line with the real needs of social housing providers. This commitment to regular updates means users benefit from a platform that is always improving, always secure, and always aligned with sector requirements—without the need for costly upgrades or disruptive system changes.

Trusted by UK Social Housing Organisations

We are trusted by over 180 social landlords nationwide, from small local groups to large regional organisations. Our cloud-based Housing Management Software helps them streamline operations and enhance tenant services.

Book your free consultation

Want to know more about how PyramidG2 Housing Management Solutions can digitally transform your organisation? Get in touch with our consultants today. Your free consultation will include an overview of your business requirements, how you handle your data, a demonstration of PyramidG2 and next recommended steps.